Agreement between the User and Renda
The Renda website (https://www.renda.com.ng/) is comprised of various web pages operated by RETOP TECH SOLUTIONS.
The Renda website (https://www.renda.com.ng/) is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Renda website (https://www.renda.com.ng/) constitutes your agreement to all such terms, conditions, and notices.
Modification of These Terms
RETOP TECH SOLUTIONS reserves the right to change the terms, conditions, and notices under which the Renda website is offered, including but not limited to the charges associated with the use of the Renda website.
To Use Our Services, You:
Must be at least 13 years old (with some limited exceptions).
May need to register with us to access and use some of our services and websites.
Must not initiate or participate in any activities on our services that are illegal, harmful, or interfere with anyone’s use of our services, including the sending of spam via email or messaging.
Must agree to our privacy policy.
If You Subscribe to One of Our Paid Services, You:
Must provide us with accurate billing information, which we will keep on file.
Agree to pay all charges incurred on your account.
Acknowledge that surcharges may apply to some services, some charges are nonrefundable, and we may change any of our paid services at any time.
Are responsible for all fees necessary to access our services.
May cancel a paid service if allowed by contacting us via email or phone.
You Also Agree That:
We can change our services at any time without notice.
We can place advertising, which supports our services, within applications, on web pages, on mobile devices, and more.
We will temporarily block your Renda account if we observe suspicious activities.
We will request your BVN and valid National ID in cases of suspicious activities, and you must provide the correct details to us within 24 hours for verification.
We will permanently block your Renda account if you use fake details on your profile.
We will permanently debit your wallet balance if you use fake details on your profile or engage in fraudulent activities.
Purchasing and Delivery of Airtime, Data, Cable TV, Electricity, and Other Services
Renda.com.ng will, when indicated as functional by System Status, send each service request to one of our gateways for delivery to the relevant network, provided no error is displayed to suggest otherwise. Renda guarantees that under these circumstances, all services are delivered. However, delivery is the responsibility of third-party networks and services, including the receiving device itself, and cannot be guaranteed. Delivery confirmations may only be available at certain times.
For Wallet Funding
We do not accept payments from any cryptocurrency-related platform. Please, do not send money to us using any cryptocurrency-related account. Doing so may result in your funds being withheld.
BVN Validation
Your Renda.com.ng account will be blocked if you enter incorrect details. We do this to prevent fraudsters from guessing other people’s BVNs.
Airtime to Cash
We won’t be held responsible for sending airtime to the wrong phone number. Please, double-check the information you enter, including your email and phone number through which you will send the airtime.
We have zero tolerance for fraud. Do not attempt to send stolen airtime to us because we do not accept it. You will be handed over to the appropriate authorities immediately.
By using this service, you agree to be bound by these Terms and Conditions. Renda may change these terms and conditions at any time, and such changes shall become effective immediately upon posting to this page.
